Our aim is to make participation in the programmes and activities of KBB possible for everyone. We are therefore working on structures that facilitate events and cooperation that are as non-discriminatory as possible. We take responsibility for dealing with each other and our environment in an appreciative and respectful way. In order to fulfil this responsibility, we focus on breaking down barriers and ensuring protection against discriminationAccording to the General Act on Equal Treatment (AGG), discrimination is a disadvantage based on race or ethnic origin, gender, religion or belief, disability, age or sexual identity. Discrimination is a violation of boundaries, integrity, and dignity. People are often affected by several forms of discrimination at the same time. In principle, discrimination is not primarily about individual intent, but about the effects on those affected.. Based on our understanding of diversityKBB understands diversity as an obligation, an opportunity, and a potential: We understand diversity as the recognition of the differences of our staff, visitors, artists, and cooperating partners. We always look at diversity intersectionally and consider structures that lead to (multiple) discrimination and disadvantages., we place particular emphasis on recognising unequal treatment and discriminatory behaviour. This includes identifying and calling out existing issues such as structural barriers at our locations. In cross-departmental and cross-venue working groups, employees are committed to diversity and inclusion and initiate important transformation processes. With the help of workshops and further training, KBB also empowers and supports its employees to recognise disadvantages and actively counteract them.

In this way, we make our contribution to the actual creation and implementation of equal opportunities, to the prevention and elimination of discrimination and disadvantage, and to the promotion of a culture of appreciation and recognition of different realities of life.

Information and contact

If you have experienced or observed discrimination while attending one of our events, as a service provider or as a cooperation partner and would like to report this, please contact the KBB's official point of contact for information and complaints: info-diversity@kbb.eu

If you have experienced discrimination as an applicant, employee or in a position similar to that of an employee, you can submit a complaint via the complaints office in accordance with Section 13 (1) of the General Equal Treatment Act (AGG) at: KBB.AGG.Beschwerdestelle@kbb.eu.

Awareness teams

To offer visitors and staff support in dealing with discrimination, an awareness team is available during and after selected festivals. This consists of trained anti-discrimination counsellors from the Federal Association for Anti-Discrimination and Educational Work (BDB e. V.) and the Berlin Self-Help Association (Landesvereinigung Selbsthilfe Berlin e. V.). The awareness teams are available on site or can be reached by phone and email in German and English. The awareness teams record the incidents from the perspective of those affected and document them anonymously. In addition, they offer counselling on request and help in finding external counselling centres.

More information on how to reach the awareness teams at our festivals and events:

Awareness teams Berlinale

This service does not offer psychological counselling. Without claiming to be exhaustive, we refer to the following external and independent counselling centres and contact persons if desired.

External Counselling Centres

• Antidiskriminierungsberater*innen des Bundes für Antidiskriminierungs- und Bildungsarbeit in der BDB e. V.: www.bdb-germany.de/beratung
• Themis-Vertrauensstelle gegen sexuelle Belästigung und Gewalt e.V.: www.themis-vertrauensstelle.de/ 

KBB works together with its houses – Berliner Festspiele including the Gropius Bau, Berlin International Film Festival (Berlinale) and Haus der Kulturen der Welt – to break down existing barriers and develop inclusive services – both digitally and on site. The aim is to actively contribute to enabling all people to participate equally in community and cultural life.

In the run-up to festivals and events, you will find information about the respective inclusion offer on the websites of our houses: wheelchair spaces, screenings with audio descriptions, screenings with German subtitles, events with translation into German sign language or exhibition information in simple language.

Please note that not all venues of KBB are currently fully accessible. Detailed information on the accessibility of individual events and an overview of the structural accessibility of the buildings can be found here:

Berlinale
Berliner Festspiele 
Gropius Bau
Haus der Kulturen der Welt 

As a recipient of social welfare or unemployment benefit I & II, pensioner, person with a valid Berlin-Ticket S (formerly “Berlinpass”), person with a severe disability (degree of disability of at least 50%) or a registered accompanying person, you are entitled to a discount in our venues. Upon presentation of the corresponding ID, you will receive reduced or free admission, depending on your eligibility.

For more information on ticket purchase discounts, please visit our ticket page.

Contact

Do you have questions about the accessibility of our venues?
We will be happy to inform you and are at your disposal for any queries or comments. Your feedback helps us to improve.

Ticket Office
tel. +49 30 254 89 100
daily 11:00 – 17:00 Uhr